1. You choose to accept or decline delivery orders according to your schedule.. We send you an order from a customer via whatsapp.
- The order shows where to shop if the customer specified.
- Where to deliver.
- List of groceries needed.
- Total cash needed to shop with.
- Estimated delivery time: It could be 30 mins or 1 hour.
- And how much you will earn from the delivery.
You can choose to accept to deliver or decline according to your schedule.
. You have 2 mins to decide whether to accept to deliver or decline. If 2 mins passes and you didn't choose anything, maybe you are offline, the order is passed to another Delivery person.
2. Go to the stores or market to shop.
. If you accept to deliver, you have to go the stores or market and start shopping.
Once you have started shopping, take a photo of the first item and whatsapp it to Bolver Grocery Delivery to show that you have started shopping.
You have 10 mins to send the photo.
.If 10mins passes by and you do not whatsapp the photo to show that you have started shopping, the order will also be passed to another Delivery person.
.But, If within 10 mins you whatsapp the photo indicating that you have started shopping , we will notify the customer that a Delivery person has been assigned to their order and that they have started shopping.
Next, we will give you the customers number and they will also have yours.
If some items on the order list are not available in stores, You can text the customer to let them know some items are unavailable and ask if they need substitutes.
Make sure to get receipts for your purchases. If the store does not not offer receipts, get their phone number. Customers will need proof of the prices at which you bought the items.
3. Deliver the groceries to the customers
Deliver the groceries to the customers in time.
Call/text the customers when you arrive at their place.